Privacy Policy

Welcome to Deals Petal Inn Store (“we”, “our”, or “us”). At petalinn.com, we cherish our gardening community as much as we cherish our plants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully – by accessing our site, you agree to the terms outlined below.

1. Information We Collect

Just as different plants require different care, we collect various types of information to help your shopping experience blossom:

• Personal Identification: Name, email address, shipping address when you make a purchase (like our popular Abelia shrubs or Aspabroc seeds)
• Payment Information: Credit card details processed securely through PCI-compliant systems (we never store full payment data)
• Garden Preferences: Optional information about your gardening interests to personalize recommendations
• Technical Data: IP address, browser type, and device information to optimize our website

2. How We Use Your Information

We use your data with the same care we give to our nursery plants:

• Process your orders for seeds, plants, and gardening supplies
• Provide customer support for your horticultural needs
• Improve our website and product offerings (like our Annual Flower Mix selection)
• Send gardening tips and promotions (only with your consent)
• Prevent fraud and ensure transaction security

3. Data Sharing & Disclosure

We treat your information like rare seedlings – with protection and respect:

• Service Providers: Trusted partners who help with payment processing (Visa/MasterCard), shipping, and website operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, with appropriate confidentiality
• Never Sold: We don’t sell your information to third-party marketers

4. International Data Transfers

While we ship globally (excluding certain Asian countries and remote islands), your data may be transferred to and processed in the United States where our servers are located. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same vigilance we protect our plants from pests:

• End-to-end encryption for all transactions
• PCI DSS compliance for payment processing
• Regular security audits of our systems
• Limited employee access to personal data

6. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Restrict or object to certain data processing
• Receive your data in a portable format
• Withdraw consent where applicable

To exercise these rights, please contact us at [email protected].

7. Cookies & Tracking Technologies

Like fertilizer helps plants grow, cookies help our website function optimally:

• Essential Cookies: Necessary for checkout and account functions
• Performance Cookies: Help us improve site performance
• Analytics Cookies: Understand how customers navigate our site
• Marketing Cookies: Used with consent for personalized ads

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy as our business grows, just as plants need different care over time. Significant changes will be communicated through our website or email.

Thank you for trusting Deals Petal Inn Store with your gardening needs and your personal information. We’re committed to protecting both with equal care.