1. Website Use and Intellectual Property
All content on petalinn.com, including plant names, descriptions, images, and our gardening resources, is the property of Deals Petal Inn Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.
2. Product Information
2.1 Plant and Seed Descriptions
We take care to accurately describe our plants (including Abelia, Almond, Arborvitae, etc.) and seeds (Annual Seeds, Annual Flower Mix, etc.). However, actual colors, sizes, and growth results may vary based on your local conditions.
2.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Ordering and Payment
3.1 Order Acceptance
Your order represents an offer to purchase which we accept by sending a confirmation email. We reserve the right to refuse any order.
3.2 Payment Methods
We accept: Visa, MasterCard, JCB, and PayPal. You agree to provide current and accurate payment information.
3.3 Pricing
Prices are shown in USD and do not include applicable taxes unless stated. We may adjust prices to reflect changes in supplier costs.
4. Shipping Policy
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends/holidays).
4.2 Shipping Options
- Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days after shipment
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment
We ship worldwide except to certain Asian countries and remote areas. Delivery times may extend during peak seasons or extreme weather.
5. Returns and Refunds
5.1 Return Policy
You may initiate returns within 15 days of delivery. Items must be unused, in original packaging, and in the same condition as received.
5.2 Non-Returnable Items
Due to their perishable nature, seeds and live plants cannot be returned unless damaged or incorrect. Please inspect these immediately upon delivery.
5.3 Return Process
Contact us at [email protected] within 15 days with your order number and reason for return. We’ll provide a Return Authorization Number and shipping instructions.
5.4 Refunds
Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable unless the return results from our error.
6. User Responsibilities
- Provide accurate shipping and payment information
- Check your country’s import regulations for live plants/seeds
- Inspect perishable items immediately upon delivery
- Use products as intended and follow all planting/growing instructions
7. Liability Limitations
Deals Petal Inn Store is not responsible for:
- Plants/seeds that fail to grow due to improper care or local conditions
- Delays caused by shipping carriers, customs, or unforeseen events
- Indirect damages resulting from product use
Our total liability shall not exceed the purchase price of the products in question.
8. Governing Law
These terms shall be governed by the laws of Florida, USA. Any disputes shall be resolved in the courts of Fort Lauderdale.
9. Contact Information
Deals Petal Inn Store
4261 Sycamore Fork Road
Fort Lauderdale, FL 33301 USA
Email: [email protected]
By using our website and making purchases, you acknowledge that you have read, understood, and agree to these Terms and Conditions.